Privacy Policy

Last updated: February, 2nd 2024.

About this Notice

This Privacy Notice ("Notice") explains how we (as defined below) collect, share and use any information that, alone or in combination with other information, relates to you ("Personal Data") when you ("you" and "your") use our website https://www.getgivemefive.com/ (the "Website"), when you use our platform and in your capacity as prospect or customer.

This Notice also sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them.

GIVEMEFIVE treats compliance with its privacy obligations seriously. This is why we have developed this Notice, which describes the standards that GIVEMEFIVE applies to protect Personal Data.

For the purposes of this Notice, GIVEMEFIVE with registered office at Forest 1190, rue des Anciens Etangs, 55 and registered with the Crossroads Bank of Enterprises under number 0645.511.046, and with VAT BE 0645.511.046 ("GIVEMEFIVE", "us", "we", or "our") acts as the data controller for the Personal Data that is collected about you. As a data controller, GIVEMEFIVE is responsible for ensuring that the processing of Personal Data complies with applicable data protection law, and specifically with the General Data Protection Regulation.

Please take the time to read this Notice carefully. If you have any questions or comments, please contact us at info@getgivemefive.com.

What Personal Data does GIVEMEFIVE collect and why?

The types of Personal Data that we may collect about you, and the reasons why we process it, include:

Purposes for which we collect it

Legal grounds for processing

Personal Data we collect

To contact you upon your request for a demo.

Our legitimate interests.

First and last name, work email, company name, number of sales people within your company, type of CRM used within your company.

When you log in to our Platform

Contractual necessity.

First and last name;
Work email.

To respond to your queries when you contact us.

Our legitimate interest.

First and last name;
Email;
Phone number.

Marketing and prospecting

Our legitimate interest.

First and last name, email address, phone number.

Customer relationship management (including billing)

Contractual necessity

First and last name, email address, phone number.

We may also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website or services, including the pages accessed and links clicked.

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.

Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookie Notice which is available on https://www.getgivemefive.com/legals/cookies.

Who does GIVEMEFIVE share your Personal Data with?

We may disclose your Personal Data to the following categories of recipients:

to our group companies for purposes consistent with this Notice. We take precautions to allow access to Personal Data only to those staff members who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose.
to our third party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Notice or notified to you when we collect your Personal Data. This may include disclosures to third party vendors and other service providers we use in connection with the services they provide to us, including to support us in areas such as IT platform management or support services, infrastructure and application services, marketing, data analytics. For instance, and subject to changes from time to time, we rely on Hubspot when you fill out the online form to request a demo, Google Analytics when you visit our Website and OpenReplay for delivering our services to you.
to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose;
to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Notice;
to any other person if you have provided your prior consent to the disclosure.

How we protect your privacy

We will process Personal Data in accordance with this Notice, as follows:

Fairness: We will process Personal Data fairly. This means that we are transparent about how we process Personal Data and that we will process it in accordance with applicable law.
Lawfulness: We will process Personal Data only on lawful grounds.
Purpose limitation: We will process Personal Data for specified and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable data protection laws.
Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the data are processed.
Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current as possible by informing us promptly of any changes or errors. You should notify us of any changes to the Personal Data that we hold about you (e.g. a change of address).
Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. For instance, passwords protecting user accounts are hashed and subject to a specific encryption method which ensures their integrity and security.
Limited Retention: We keep your Personal Data in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your data and do not store your data for longer, unless we must comply with applicable laws.

Data storage, retention and deletion

The Personal Data we collect from you is stored in our servers located in France.

We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. For legal defence purposes, we might retain your Personal Data up to ten (10) years after the completion of the purpose for which it was initially collected.

International transfers of data

Your Personal Data may be transferred to, and processed in, countries outside the European Union/European Economic Area (EU/EEA). These countries may have data protection laws that are different to the laws of your country.

Specifically, our servers are located in France, and our group companies and third party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Notice. When transferring personal data to our third party vendors, suppliers, service providers and other third parties located outside the EU/EEA, we rely on the EU's Standard Contractual Clauses.

Our Standard Contractual Clauses can be provided on request.

Your data protection rights

You have the following data protection rights:

If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the following contact details: info@getgivemefive.com.
In addition, in certain circumstances, as stipulated in the applicable data protection legislation, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability (the right to transfer your Personal Data between different services and/or platforms) of your Personal Data. Again, you can exercise these rights by contacting us using the following contact details: info@getgivemefive.com.
If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided above.
If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Linking to other websites

The Website may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Data you submit whilst visiting these websites.

We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Updates to this Notice

We may update this Notice from time to time in response to changing legal, technical or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Notice changes if and where this is required by applicable data protection laws.

You can see when this Notice was last updated by checking the “last updated” date displayed at the top of this Notice.

How to contact us

If you have any questions concerning the processing of your personal data, or if you wish to exercise your rights, please contact us by email at: info@getgivemefive.com.

You may also contact us by telephone at: +32 486 97 87 59 or by postal mail at: Givemefive, rue des anciens étangs 55, 1190 Forest (Belgium).